FAQs

All subscriptions on our site are for home delivery only. However, most subscriptions also include unlimited digital access to OrlandoSentinel.com at no extra charge.

Discounted rates are available for new subscribers only, or those who have not had Orlando Sentinel home delivery in the last 30 days. If you cancelled within the last 30 days, you'll become eligible again 30 days from your last delivery.

Yes. Currently we are only allowed to sell one subscription per address.

No — MyOrlandoSentinel.com does not handle renewals. To renew, call Orlando Sentinel customer service directly at 1-800-359-5353.

Yes. You can charge your subscription on most major credit cards. Your statement will show a payment to "Orlando Sentinel." All sensitive information is encrypted for secure transmission.

EZPay makes future payments easy and assures uninterrupted service by authorizing the Orlando Sentinel to bill your designated credit card directly at your agreed billing cycle. You can cancel at any time by calling 1-800-359-5353.

You have the right to cancel at any time by calling 1-800-359-5353. Future prices may be higher and you will be notified in advance.

Your newspaper delivery will typically begin within one week of placing your order online.

For a re-delivery of a paper not received by 9:30 am Monday–Friday or 10:30 am on Sunday, contact the Orlando Sentinel directly at 1-800-359-5353. MyOrlandoSentinel.com handles new subscriptions only and cannot resolve delivery issues.

We deliver throughout Orange County, Osceola County, and Seminole County — including Orlando, Kissimmee, Sanford, Winter Garden, Apopka, Ocoee, St. Cloud, Altamonte Springs, Lake Mary, and surrounding areas.